Whether undertaking an informal or formal review – there are some common ways to conduct a review. The following tips can help put the volunteer at ease and initiate a discussion that will be helpful in the long term.
|A/R form||Informal review||Formal review||New leader |
|Minor concerns||Greater concerns ||New GSL||Large teams|
|Experienced leader ||Leaving a role||Useful tips|
- Give the volunteer good notice that a review is to be arranged; what the purpose is; and what topics will be covered. Promptly answer queries to reassure any concerns.
- Arrange the review on a date, time, and at location that works for the volunteer and volunteer manager and is suitable for the tone of the review.
- Have information on training, records, achievements, and issues to hand.
- Use open questions to encourage discussion.
- Plan for different outcomes with possible actions and timescales.
- Thank the volunteer for their time and work to date, regardless of the outcome of the review.