FAQs on the Nights Away Notification System

Q What if I don't know the email address for the Home DC?

A No problem, you don't need to know the email addresses of the Home DC or Activity Adviser etc - these are inserted by the system

Q How do I find out the email address of the Host DC?

A Contact the Information Centre - 0845 300 1818 (Local Rate)  info.centre@scout.org.uk

Q How do I know the system has worked?
A After clicking on 'Notify' the system checks that you have entered the information required and flags any problems on the web page. If there are no problems, the page will list the emails which have been sent. You will receive an email confirming the details. If you don't receive an email, check the email address you entered, correct if necessary and resend. In the event of continuing problems contact nightsaway@berkshirescouts.org.uk

Q What if I don't have a Home Contact?

A Every nights away event requires a Home Contact - get one! The ScoutBase Fact Sheet describes the Home Contact system.

Q What if one of the people involved does not have an email address?

A The Nights Away Notification on-line system is designed to circulate the information by e-mail. Clearly if one of the people on the form does not have an email address, they will not receive the information.  Clearly you could enter, for example, the e-mail address of person who lives close by to that person, so that they could pass on the paper version.  It is not necessary for the Home Contact to have an email address - just tick the appropriate box on the form. 

Q Is there a similar Activity Notification System?

A Yes, click on Activity Notification in the right menu.

Q What if I have any problems with the on-line system?

A We hope you don't. The system has been extensively tested but there are probably one or two rather obscure gremlins still in there. Please let nightsaway@berkshirescouts.org.uk know of any problems or comments and we will respond as quickly as we can.